This policy is subject to change, so please check our website on a regular basis for any further changes.
Who are we?
Blackstar Search are based in Dunstable and provide innovative management and executive-level recruiting services to meet the hiring goals and solve the hiring problems of leading companies throughout the UK and worldwide. Blackstar Search have a registered office at 42 Borrowdale Avenue, Dunstable, Bedfordshire, LU6 3PQ and company number 05666537.
How the law protects you
Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The reasons we process your personal data include, but are not limited to, your consent, performance of a contract, billing and to contact you.
How do we collect personal data from you?
We receive information about you when you use our website, complete forms on our website, if you contact us by phone, email, live-chat or otherwise in respect of any of our services. Additionally, we also collect information from you when you sign up, enter a competition, promotion or survey or when you inform us of any other matter.
If you provide us with personal data about a third party, you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.
Your personal data may be automatically collected when you use our services, including but not limited to, your IP address, device-specific information, server logs, device event information, location information and unique application numbers.
What type of data do we collect from you?
The personal data that we may collect from you includes your name, address, email address, phone numbers, payment information and IP addresses. We may also keep details of your visits to our websites including, but not limited to traffic data, location data, weblogs and other communication data. We also retain records of your queries and correspondence, in the event you contact us.
How do we use your data?
We use information about you in the following ways:
- To process orders that you have submitted to us;
- To provide you with services;
- To comply with our contractual obligations we have with you;
- To help us identify you and any accounts you hold with us;
- To enable us to review, develop and improve the website and services;
- To provide customer care, including responding to your requests if you contact us with a query;
- To administer accounts, process payments and keep track of billing and payments;
- To carry out marketing and statistical analysis;
- To review job applications;
- To notify you about changes to our website and services;
- To provide you with information about services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; and
- To inform you of service and price changes.
We will keep your personal data for the duration of the period you are a customer of Blackstar Search or a user of our services. We shall retain your data only for as long as necessary in accordance with applicable laws.
On the closure of an account, we may keep your data for up to 7 years after you have cancelled your services with us. We may not be able to delete your personal data before this time due to our legal and/or accountancy obligations. We may also keep it for internal research or statistical purposes.
Who has access to your personal data?
For the avoidance of doubt, we do not and never shall sell your personal data to third parties for marketing or advertising purposes.
We work closely with a number of third parties and we may receive information from them about you. These third parties may collect information about you including, but not limited to, your IP address, device-specific information, server logs, device event information, location information, and unique application numbers. We use their features within our website and mobile apps, however, in some instances, they may be acting as data controller and they will have their own privacy policies, which we advise you to read.
We may pass your personal data to third parties for the provision of services on our behalf (for example processing your payment). However, we will only ever share information about you that is necessary to provide the service and where available we have specific contracts in place, which ensure your personal data is secure and will not be used for any marketing purposes.
We may share your information if we are acquired by a third party and therefore your data will be deemed an asset of the business. In these circumstances, we may disclose your personal data to the prospective buyer of our business, subject to both parties entering into appropriate confidentiality undertakings.
Similarly, we may share your personal data if we are under a duty to disclose data in order to comply with any legal obligation or to protect the rights, property, or safety of Blackstar Search, our customers, or others. This includes but is not limited to exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and dispute policies. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accountancy reasons why we will need to keep some of your data, but please do inform us if you think we are retaining or using your personal data incorrectly.
You have the right to ask us not to process your personal data for marketing purposes. We will not contact you for marketing purposes unless you have given us your prior consent. You can change your marketing preferences at any time using the links within any emails we send you, or by contacting us.
Accessing and updating your data
You must maintain the accuracy of your information and ensure all your details are kept up to date at all times.
You have the right to access the information we hold about you. Please contact us with your request so that we can obtain this information for you.
Some or all of the following cookies may appear in your browser cookie store relating to our websites:
- .AspNet.ApplicationCookie, ASP.NET_SessionId – per-session cookies that help us monitor traffic through the website and do not store any personal information
In addition, cookies relating to third parties may also appear and you should view their privacy policies for more information:
- Cloudflare https://www.cloudflare.com/security-policy/
- Google https://policies.google.com/privacy
- Microsoft https://privacy.microsoft.com/en-GB/
Links to other sites
Blackstar Search may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites. Any information that is supplied on these sites will not be within our control and we cannot be responsible for the privacy policies and practices of these.
Embedded Content from other websites
Links to the privacy policies of the most common services we may embed content from have been included below.
- YouTube (Google) https://policies.google.com/privacy
Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.
All personal information provided to us will be stored on secure servers, which are both password and firewall protected, and all electronic transactions you make with us will be encrypted using TLS technology.
We agree to take reasonable measures to protect your data in accordance with applicable laws and in accordance with any Terms and Conditions that apply to any product or service that you register to use or purchase.
In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied with where necessary.
Please contact us with any questions or comments you have about privacy.
Your right to make a complaint
You have the right to make a complaint about how we process your personal data to the Information Commissioner: https://ico.org.uk/concerns/